Advancements in deep learning are enabling enterprise companies to make meaningful impacts to bottom-line profits. Enterprises capture thousands of hours of customer phone call recordings per day. This voice data is extremely valuable because it contains insights that the business can use to improve customer experience and operations. We'll follow Deepgram CEO Dr. Scott Stephenson's path from working in a particle physics lab two miles underground to founding a deep learning company for voice understanding. We'll describe applications of cutting-edge AI techniques to make enterprise voice datasets mineable for valuable business insights. Companies today use these insights to drive the bottom line.